Terms and Conditions

Terms and Conditions

Welcome to Valentines. These Terms and Conditions govern the use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

1. Introduction

These Terms and Conditions apply to all users of the website Valentines and outline the rights and obligations related to the purchase and delivery of construction materials.

By using our website, you acknowledge that you have read, understood, and agreed to these terms.

2. Services Provided

We offer a variety of construction materials, including but not limited to:

• Cement & Concrete Products
• Bricks & Masonry
• Insulation & Drywall

Our services include product sales with delivery only, without in-store pickup.

3. Ordering and Payments

All orders must be confirmed via email or phone. Payment must be completed according to the agreement before the order is processed.

We accept various payment methods, including bank transfer and online payments.

4. Pricing and Availability

Prices listed on our website are subject to change. The final price will be confirmed upon inquiry.

All products are available based on stock levels. If a product is unavailable, we will notify the customer as soon as possible.

5. Shipping and Delivery

We provide delivery-only services, and all products are shipped to the specified location.

Estimated delivery times are given upon order confirmation but may vary due to external factors.

6. Returns and Refunds

Customers have the right to return products within 14 days of receipt, in accordance with EU consumer protection laws.

Products must be in their original condition and packaging. Refunds will be processed after an inspection of the returned goods.

7. Limitation of Liability

We are not responsible for delays or damages caused by third parties, transportation issues, or incorrect product use.

In no event shall Valentines be liable for indirect or consequential damages resulting from the use of our products.

8. Privacy Policy

By using our services, you agree to the terms outlined in our Privacy Policy, which explains how we collect and use personal data.

9. Governing Law

These Terms and Conditions are governed by the laws of Bulgaria and EU regulations.